Protect your NDAX account with an additional layer of security. This guide walks you through setting up 2FA using Google Authenticator or SMS verification.
During this process, NDAX will provide you with backup codes. Save these in a secure location - you'll need them to access your account if your 2FA device is lost or unavailable.
First, you'll need to install an authenticator app on your smartphone. We recommend Google Authenticator, but Authy and Microsoft Authenticator also work.
In your NDAX account, go to your profile settings and look for the Security or Two-Factor Authentication section.
Path: Account Settings → Security → Two-Factor Authentication
Select 'Authenticator App' as your preferred 2FA method. This is more secure than SMS and works even without internet connection.
Open your authenticator app and scan the QR code displayed on your NDAX security settings page.
In Google Authenticator: Tap the '+' button → 'Scan a QR code' → Point your camera at the code
Tip: If you can't scan the QR code, look for a 'Manual entry' option and enter the secret key provided.
Your authenticator app will now display a 6-digit code that changes every 30 seconds. Enter this code in the verification field on NDAX.
NDAX will provide you with backup codes. Save these codes in a secure location - you'll need them if you lose access to your authenticator app.
Important: Store these codes in a password manager, secure note app, or print them and keep them in a safe place.
Each backup code can only be used once. If you use all your codes, you can generate new ones from your security settings.
Before finishing, test your 2FA setup by logging out and logging back in. You should be prompted to enter a code from your authenticator app after entering your password.